COVID-19 UPDATE

We are open for routine eye care! 

How are we protecting our patients, staff and doctors? 

Safety is still our top priority! We appreciate your cooperation with our new office protocols that we have developed to protect our staff, Doctors and patients. Our enhanced sanitation and safety protocols exceed the requirements of the CDC and OSHA.  

Curbside Waiting Room: All patients will be required to wait in their vehicle until a member of our team can escort them through the building.

Paperless Check-In: Patients will be required to complete any paperwork online prior to their appointment.

Masks: Anyone entering the building must wear either a cloth or disposable mask. Our staff will be utilizing full PPE, including gloves, face masks, eye protection, and in certain instances face shields while in contact with patients.

Companions: A patient companion is limited to one parent, guardian, or caretaker if necessary.

Patient Screening: Each patient will be screened 24 hours prior to their appointment to ensure that it is safe for them to come into our office. Each patient will be required to certify answers to the following questions:

Have you been diagnosed with or exposed to someone diagnosed with COVID-19 in the past 14 days?
Have you experienced any fever, cough, chills, shortness of breath, repeated shaking with chills, muscle pain, headache or new loss of smell or taste in the past 14 days?
Have you traveled and returned within the past 14 days?

Temperature Checks: Anyone with a fever, will be required to reschedule their appointment. For patients 59 & under, temperature must be under 100.4. For patients 60 years of age or older, temperature must be under 99.6.

Sanitizing: We have implemented rigorous disinfection protocols for the entire office, including our optical dispensary, exam rooms and equipment, as well as patient common areas.

Optical Showroom: Our showroom will be opened with limited access to ensure proper social distancing. Every frame that is tried on will be removed from the showroom until our enhanced cleaning and sanitizing procedure can be completed. You can be confident that every frame in our showroom has been rigorously cleaned and disinfected.

Safety and Sanitation Training: Each of our staff members has completed additional CDC and OSHA training to make sure they are equipped to properly sanitize the office, as well as to utilize full PPE to protect all patients.

Reduced Capacity: We will be operating at less than 50% capacity to reduce the number of individuals within the building, as well as to allow more time for disinfecting between patients.

Curbside Service: Our optical team will be completing most repairs and dispensing via curbside. Patients picking up contacts or trials can also do so via Curbside Service.

Meet Your Doctors

Extremely friendly and helpful

Exam and refraction. Everyone from the moment you walk in was extremely friendly and helpful! It wasn’t a show, they were sincere. Dr. Luu was very thorough and took the time to explain everything and answer all my questions.

-Joe L

Very warm and friendly

The staff at Heritage Eye Care is excellent. Everyone is very warm and friendly. Being new to the are and a first time patient, Dr. Luu took the necessary time to talk with me an conduct a very thorough exam. They have a large selection of frames and Marie (Optical Manager) was so easy to deal with. No pressure, just extremely helpful.

-Richard P.

I wouldn’t go anywhere else

I highly recommend. They truly care about you and the health of your eyes! I wouldn’t go anywhere else.

-Susan A

Amazing

This is one of the best offices I have been to. Their staff and their doctors are amazing <3

-Mariam T

Always very helpful

Great Dr and girls always very helpful.

-Diane H

I wouldn’t go anywhere else

I highly recommend. They truly care about you and the health of your eyes! I wouldn’t go anywhere else.

-Susan A.

Great customer service

Professional, knowledgeable and courteous medical staff. Great customer service. Answered all questions

-Timothy S.

Very thorough and informative

I had a very positive experience with Heritage Eye Care. Everyone was polite and very friendly. The doctor was very thorough and informative. I would like Heritage Eye Care to be my eye doctors for the future and will call them if I have any eye problems or questions. I will definitely be making all of my future eye appointments with Heritage Eye Care. Thank you.

-Suzanne L.

Staff is great

Kind and attentive staff. My daughter had a wonderful first time visit. Dr. Luu has a wonderful rapport with kids. The staff is great, too!

-Anonymous

The opticians are excellent

Dr. Stone is the best eye doctor I have seen. I have vision impairment and she is quite knowledgeable on all aspects of my issues. She takes the time to answer questions thoroughly. The opticians (I’ve dealt with Courtney and Marie) are excellent.

-Lawrence W.

They take the time to get to know you

The doctors and staff are extremely nice and genuinely care about you and your health. They take the time to get to know you and any problem or issue you are having. They are also very knowledgeable and explain things in a way that are easy to understand.

-Anonymous

So thankful for this practice

Dr. Luu has given me both answers and relief to lengthy dry eye issues. I am so thankful for this practice and her excellent care.

-Leigh Anne C.

Highly recommend

Dr. Yoakum is simply the best. Very thorough and thoughtful. Everyone in the practice is very friendly and professional. Courtney is the most knowledgeable optician I have ever had with helping to choose frames and fitting glasses. I highly recommend Dr. Yoakum and this practice.

-Elbert E.

Staff was so awesome

Thank you so much for seeing me immediately yesterday! Your staff was so awesome and my eye is much better!

-Elizabeth D.

Dr. Luu was amazing

Dr. Luu was amazing and so helpful, not only is she beautiful she is very smart and friendly as well. She explained things very well and was very insightful. Amazing job!

-Christopher G.

First-Rate all around!!

First-Rate all around!!

-Anonymous

Extremely cordial and helpful

Every person I interacted with was extremely cordial and helpful. I’m 57 years old and can honestly say that I have never been greeted so well by an entire staff!!

-William B.

A pleasure

It’s a pleasure to come to this office! I always feel so well cared for, and that I have the complete attention of whoever is working with me. I never feel hurried; all my questions are answered, and everyone is kind and friendly.

-Rebecca L.

Excellent professional service

They always provide excellent professional service and all are also courteous, polite and supportive. In emergencies they always find a way to help.

-Michael C.

Very Knowledgeable and Friendly

Very knowledgeable and friendly. Appreciate the efficient approach to care balanced by a sincere effort to inform and ask appropriate questions of the patient. Highly recommend this practice.

-James B.

Always a Great Experience

Always a great experience. Friendly and professional staff. First rate service. Great all around experience.

-Beepo M.

I Was Well Informed

Everyone very friendly and checkup I was well informed.
-Deborah P.

Most Thorough Eye Exam I’ve Ever Had

Very thorough, taking the time to explain what/why if asked. Probably the most thorough
eye exam I’ve ever had. Will go back next year.

-Chris T.

Friendly and Professional Staff

Friendly staff and professional. Have been going there for years and I’m happy with them!
-Shirley C.

Highly highly recommend! 

What a great experience! Never had such a thorough eye exam in my entire life. Dr. Luu was so amazing! She explained something about my dry eyes that I had never known, nor been told by any other doctor in the past. Highly highly recommend!

-John G.

I have never been so impressed

I have never been so impressed with an eye doctor. The entire staff is friendly, professional and there for any questions you may have. My doctor, Dr. Luu is like no other doctor I have dealt with. I actually look forward to seeing her. I would recommend this office highly.

-Kathleen H.

5 star care always

Dr. Yoakum is by far the most thorough and informative eye Dr I have ever been to. I never leave the office without all questions being addressed. 5 star care always.

I highly recommend Dr. Luu

The associates at Heritage Eye Care were professional, thorough, and just a ray of sunshine compared to my old provider I highly recommend Dr. Luu!

-Natalie S.

It’s rare to find an office that is as top notch as this one!!

Dr. Luu is excellent. Great with children…very comforting, encouraging and offers explanations for what she is doing. We’ve also seen Dr Yoakum and again would rate him excellent with both adults and children. I would highly recommend this practice. We’ve had great experiences with everyone from the front office staff to the doctors. They’ve always been on time with appointments too. It’s rare to find an office that is as top notch as this one!!

Very understanding

Dr. Luu was is very understanding and listened to my concerns. She gave me good suggestions. My waiting time was less than 5 minutes and everyone was very helpful. I would recommend Heritage Eye Care.

-Mari R.

Very friendly and knowledgeable staff

Heritage Eye care is great. Very friendly and knowledgeable staff. I highly recommend.

-Paul J.

Excellent Service

Excellent service and a friendly staff.
-Brad H.